Many AI-driven products today seem to share a common design, often centered around text generation with limited optimization beyond tasks like rewriting LinkedIn posts. To unlock the full potential of AI, it's essential to rethink how these capabilities are integrated into user experiences. Rather than simply building on chat interfaces, effective UX design for AI-driven products should explore innovative and creative approaches while continuing to leverage familiar tools like the screen, mouse, and keyboard.
Our research and experience confirm that user experience (UX) is crucial to the success of both our products and our company, which is why we prioritize it in our product development process. Our vision for an automated SDLC centers around UX, ensuring that leveraging AI infrastructure is natural, seamless, and effective. If the experience is difficult or unintuitive, developers will be frustrated, product managers will be dissatisfied, and designers will lose interest. That's why we are committed to making UX a key feature, not an afterthought.
Here’s how we achieve this:
1. Using Our Own Product
Intelligenic is dedicated to helping teams build outstanding products, so naturally, we rely on it ourselves. By using AI-driven insights from our primary research, we refine our priorities, requirements, and design decisions. This approach is guiding us in transforming the traditional chat interface into a tool specifically designed for product managers.
2. Intense Focus on UX
UX is critical to our process, and we’re exceptionally focused—some might say obsessed—with continuously seeking improvements and exploring alternatives. This commitment to UX is ingrained in our team’s culture, influencing every role and decision.
3. Adhering to Proven UX and Product Management Principles
We also follow established best practices, including conceptual blockbusting, user testing, A/B testing, design partners, rapid prototyping, and other top-tier methods for crafting a great user experience.
This comprehensive, design-oriented approach underscores our commitment to making UX a core part of our brand promise. We are deliberate in our execution to ensure a great experience, even in the early stages of the product.